Privacy Policy
Tom Kennedy Electrical Services Limited
Company Registration Number: 466185
Last updated: July 2026
1. Who We Are
Tom Kennedy Electrical Services Limited (CRO No. 466185) is a private limited company registered in Ireland. We are a registered electrical contractor and the data controller for personal information collected through this website. Registered Office: Unit 2, Ballylynch Industrial Estate, Ballylynch, Carrick-on-Suir, Tipperary, E32 DC86, Ireland. Contact: 087-675 9015.
2. What Information We Collect
Name, email address, phone number, message content from forms, IP address and browser/device information.
3. AI Chat Assistant & Conversation Data
Our website uses an AI-powered chat assistant to help answer your enquiries. Please be aware of the following:
• What the chatbot collects: Your name, phone number, email address, and the content of your conversation if you provide these during the chat.
• How conversations are stored: Chat conversations may be stored securely by our platform provider for operational and quality purposes.
• How long we keep it: Chat data is retained for a maximum of 12 months unless you request earlier deletion.
• Who processes it: Conversation data is processed by our website and CRM platform provider, who acts as a data processor on our behalf under a data processing agreement.
• Your rights: You may request deletion of your chat data at any time by contacting us at 087-675 9015.
4. How We Collect It
Through contact/consultation forms, direct email, and automatic browsing data.
5. Why We Collect It
To respond to enquiries, provide quotes and services, send updates with consent, and improve our website.
6. How Long We Keep Your Data
Enquiry data: 2 years. Client/contract data: 7 years. Website technical data: 12 months.
7. Who We Share Your Data With
Trusted service providers bound by data processing agreements, and legal authorities if required by law. We never sell your data.
8. Cookies
We use essential and analytics cookies. Users can manage preferences via the cookie banner on first visit.
9. Your Rights Under GDPR
You have the right to access, correct, delete, object to, and withdraw consent for your data. You may lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.
10. Data Security
We take reasonable technical and organisational steps to protect your personal data.
11. Changes to This Policy
Updates will be published on this page with the date of last update.
12. Contact Us
Tom Kennedy Electrical Services Limited, Unit 2, Ballylynch Industrial Estate, Ballylynch, Carrick-on-Suir, Tipperary, E32 DC86, Ireland. Phone: 087-675 9015. Website: tomkennedyelectrical.ie.
